Frequently Asked Questions about Electronic Filing

Return to the home page at www.washoecourts.com and look for the link to ELECTRONIC FILING. Then click the SIGN UP link. There is an instructional video titled “Requesting an E-Filing Account” which is very helpful.

Step 1: Choose a User Agreement

You have two choices. You may choose a Subscription Account, which allows you to see all public cases. Or, you may choose a Standard Account, which allows you to view only your cases. A Subscription Account is $300 per year. A Standard Account is free. The differences between the two accounts are identified below.

Once you choose the type of account you want, click on the appropriate User Agreement. The agreement must include a wet signature.

Step 2: Submission and Payment

Deliver the ink-signed copy of the User Agreement to the Second Judicial District Court Resource Center on the 3rd floor of 1 S. Sierra Street, Reno, NV 89501. You may also mail it to: Second Judicial District Court, 75 Court Street, Reno NV 89501, or email it to eflexsupport@washoecourts.us. NOTE: if you choose a Subscription Account, you must also deliver a check for $300.

Step 3: Request an Account

Go to the eFlex site. Click on the "Request Account" button. Complete the questions. After you have agreed to the terms of usage, you will be asked choose a role: Attorney, Court Reporter, or Pro Se. Select the appropriate role and click Next. If you choose the Attorney or Court Reporter role, you will be asked to identify what company you are associated with. Each user is associated with an organization. For example, if you are an attorney and you belong to a law firm, you would select the name of that law firm if it already exists in the list. The pull-down option contains the organizations currently registered in eFlex. If your organization is not listed, click the second button and type in your law firm's name and then click Submit. If you are not associated with a law firm, you may select “Independent Attorney” from the pull-down list.

Continue to complete the questions and choose your own username and password. Your username must be unique. If the username you enter is not unique when you submit your request you will be prompted to select a different username. Once all the information is completed, a request to approve your account will be given to the Administrator.

Upon completing BOTH THE USER AGREEMENT STEPS AND THE REQUEST FOR AN ACCOUNT STEPS , your electronic request for a user account will be approved. You will be notified by email and be able to login with your username and requested password within three-five (3-5) working days.

If you choose the Subscription Account, the fee is $300 per year. If you choose the Standard Account, it is free. Both accounts will provide electronic service for free.

Training is available through the Resource Center via online appointments: eFlex Account Help. If you have any questions regarding training, you may contact the Resource Center at (775) 325-6731.

You can initiate any type of civil or criminal case through the efiling system. You may efile pleadings into all cases types.

Additionally, documents can now be electronically issued in Eflex.

To get a document issued, e-file the document to be issued into the case using:

• Document Category: ISSUANCE
• Document Types:
  • DOCUMENT ISSUED BY THE COURT (Docket code 1639)
    • Defaults
    • Subpoenas
    • Notices of Hearing
    • Letters of Administration
    • Letters of Guardianship
    • Letters of Special Administration
    • Letters Testamentary
    • Notice for Name Change
  • SUMMONS ISSUED (Docket code 4090)

For Summonses and Subpoenas:

Once these documents are issued, parties to this case will receive electronic notification. The issued documents will be available in Eflex at the same place in the case where the un-issued document was e-filed.

For all other documents:

Once these documents are issued, they will be e-filed into the case and parties to this case will receive electronic notification. The issued documents will be available at the docket entry where they were e-filed into the case.

Important Notes

• Writs of Execution must be mailed with required fees.
• Writs of Attachment must be mailed with required fees.
• Certified copies cannot be requested or paid for in eFlex.

No.

We recommend that you use a high speed internet connection.

You need a word processor, an Adobe Acrobat PDF print driver, and a scanner to prepare your documents. Fillable court-approved forms are available at the Forms and Packets page.

A PDF document in an Adobe Acrobat file format.

Yes. However, the affirmation must relate to the entire document filed including exhibits.

Yes. It is 20 megabytes per document.

If you created a document that is larger than 20 Megabytes in size, you must split the document up into volumes, sections, or chapters.

You may include as many documents as you want, however, there is a limit to the total size you submission can be. The 'Add a Document' page during the efiling process will count how much disk space each document takes and will display that information as you add documents. The limit is 100 megabytes per submission.

Within ECF, use the My Cases menu to select “Service List” for the case in which you will be filing a document. This will generate the list that will tell you who is being electronically served and who you must serve by traditional means.

When a document is filed in ECF, a Notice of Electronic Filing [NEF] is automatically generated and emailed to the registered parties in the case. The NEF includes the title of the document filed, the date, time, filing party and also includes a list of the case participants that will be electronically served and the case participants that must be served by paper. In the NEF, there is also a link to the OCCC web site ECF login page where they will be able to log in and access the case file and view the documents filed.

All documents can be electronically served, except a complaint, petition or other document that must be served with a summons, a summons, or a subpoena.

Because efilers agree to accept electronic service by email as a valid and effective service for all electronically filed document, the paper service is considered a courtesy service only. The date and time of the electronic service is the legal service date.

Yes. However, the request and payment must be separate from any other transaction.

Efile accounts are associated with the attorney and his or her bar number. When he or she leaves a law firm, it is the attorney’s responsibility to update email addresses in their efile account to ensure they continue to receive email notifications on cases for which they are an attorney of record.

Also, the attorney must notify the Clerk of Court on each case, through proper motion to withdraw or notice of change of counsel, upon departure from an agency, office or law firm. Further, the attorney must, if known, designate the new attorney and/or efile contact on each case.

Yes. You must change your email address in eFlex to continue to receive email notification when you change your email address. Below are the steps to update your email address in eFlex:

• Login at https://wceflex.washoecourts.com
• Select the ‘My Profile’ option from the ‘My Profile’ tab at the top of the screen.
• Click the ‘Modify User Profile’ button.
• Delete and type new address in each email field to update.
• Scroll down screen and click the ‘Submit’ button to save changes.

If you remember your username but forgot your password, enter your User Name and click ‘Forgot Your Password’ at https://wceflex.washoecourts.com and follow the prompts. A new temporary password will be emailed to the primary email address listed in your user profile.

Once you receive your temporary password and are able to login, use the below steps to change the temporary password to one of your choice.

• Login at https://wceflex.washoecourts.com
• Select the ‘Change Password’ option from the ‘My Profile’ tab at the top of the screen.
• Enter the temporary password in the first field.
• Enter and confirm new password. You may not enter a previously used password.
• Click the ‘Submit’ button to save changes.

If you forgot both your username and password, you must contact Eflex Support at: eflexsupport@washoecourts.us for assistance.